Terms and conditions

The following terms and conditions apply to all transactions originating from this website.

HOW TO PLACE ORDER

– Ensure that you have a valid credit card.
– Navigate to the store pages of our site.
– Begin by making your product selection.
– Press the check-out button when your shopping is complete.
– Enter your delivery and payment information. At this stage you may choose to create an account.
– When entering your information is complete, you will be asked to review your order. Take a moment to review your order, shipping and payment information.
– If errors are found, be sure to correct them prior to placing the order.
– Once satisfied that all is correct and that the order is as you intended, complete the check out process.

DELIVERY
– Shipping charges are as billed by our courier companies unless otherwise indicated.
– If the goods are lost or damaged in transit, please let us know promptly, so that we can make a claim against the carriers. We will offer you the choice of a replacement or a full refund.

CANCELLATIONS AND RETURNS
– If you are not entirely satisfied with your purchase, we’re here to help.
– This cancellation policy does not affect your rights when we are at fault — for example, if goods are faulty or mis-described.
– This policy does not apply to the following goods, which are exempt from the right to cancel:
– Opened Coffee.
– Ground Coffee.
– Please provide us with your reason for cancellation. A brief explanation will help us to improve the service we offer to our customers in the future.

FAULTY GOODS
– If there is a problem with the goods, please contact us to discuss the matter further. If the goods are found to be faulty within a reasonable time (7 days) after delivery, you may reject them and claim a full refund. If a fault is found later on, or if you delay in making a complaint, you may still be entitled to a replacement or adjustment. If a replacement is not available, you may be able to claim a partial or full refund of your money.
– These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

CONTACT US
– If you have any questions about our Returns and Refunds Policy, please contact us:
– By email: contact@foreverforestscoffee.ca

CHANGES TO THESE TERMS
– These terms were last changed on Monday, April 08, 2024.